Secure remote access during commissioning
System integrators and machine builders are increasingly used to have experts remotely helping to configure, test, and commission installed equipment. Read more
Products and Solutions
Remote Access Device
Hardware-based ad hoc remote access
The Remote Access Device is a plug-and-play solution for hardware-based remote access to any device or network.
Reach any device or network. Even offline, legacy and OS-less equipment where network-based tools fail.
Secure remote access to any device
The Remote Access Device is built for the situations where fixed remote access solutions fall short; equipment that is offline, isolated, or not yet connected to a permanent network. Connect the device to the endpoint, and an authenticated user works through an encrypted, brokered channel, as if they were standing in front of it.
Access is granted per session and enforced in hardware, following zero-trust principles with least privilege, access control, and a full audit log.
Multiple ways to connect
Whether you need KVM, terminal, or IP-based access, this is the solution for you. This highly versatile and portable device allows you to easily create a bridge between your OT or IT equipment and a remote specialist.
Two device options
Attended access - one time access granted from site
A physical press on the hardware device generates a secure One Time Password (OTP), so authorisation can only be started by someone on site.
Unattended access - establish the connection remotely
Establish the connection remotely through the Cloud Service Manager, with forced MFA and time-limited sessions. No on-site presence required.
How our customers use Remote Access Device
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Secure machine updates and remote support in OT environments
Machines and industrial equipment need software updates, firmware upgrades, and expert support long after they enter production. Hardware-based, out-of-band access lets suppliers support and update equipment remotely without putting the OT network at risk. Read more
Portable and powerful
249g
Lightweight and portable
2h
Battery in session
I/O
Wide range of options
6GB
Internal storage
Key features
- Portable solution with built-in battery
- Built on zero-trust principles: least privilege, access control, and audit log
- Enables secure third-party access for suppliers and offsite experts
- Out-of-band connectivity with built-in LTE
Technical brief
- End-to-end encrypted sessions
- Minimal hardened Linux
- Personal login with multi-factor authentication
- The endpoint is never exposed to the internet: no shared connection
- Outbound only: no open ports, no inbound traffic on site
Multiple ways to connect
Clientless access (in-browser)
KVM (keyboard, video, mouse), terminal access (USB/serial), SSH, and file transfer - straight from the browser.
Clientless tunnelling
Establish a tunnel between two hardware devices for IP, USB, or serial connections with no software installed: for example tunnelling a USB smart-card reader.
Direct tunnelling
Tunnel to one or multiple endpoints with client software (unattended device only). Multiple users can connect, and subnet access is possible.
A powerful solution for OT
Combining Remote Access Device and a data diode unlocks even more value. Pair an always open, physically guaranteed, one-way connection from the equipment with an ad hoc secure two-way remote access point (outbound only, no open inbound ports).
Hardware-based security at its best.
Contact us
Book a demo, meeting or request a quote. We are at your service.
Rickard Nilsson
COO
Downloads
Related products and solutions
Remote Access Device FAQ
Does the connected equipment get exposed to the internet?
With in-browser access the endpoint has no network path at all. With tunnelling, the path exists only during the approved session and only to the granted systems.
Does it require software to be installed on the endpoint?
No. The device is true plug-and-play. No client or agent is installed on the endpoint. Connect it via KVM, USB, serial, or Ethernet and access starts as soon as the session is approved.
How is remote access kept secure?
Access follows zero-trust principles and is enforced in hardware: per-session authorisation, personal login with multi-factor authentication, least-privilege access control, and a full audit log. Access can be opened on site with a one-time code (attended) or remotely through the Cloud Service Manager (unattended).
Does it work when the site network is down?
Yes. It brings its own LTE path and has a built-in battery.
Is production data stored in the cloud?
No production data stored or accessible via the cloud; relays forward ciphertext only.
