Below you can find information about when and how we collect information from visitors (“you”, or “your”) or concerning your computer or device, including Personally Identifiable Information, how we use such Visitor Information, and the circumstances under which we may disclose such Visitor Information to others.
I. Information obtained when you visit Advenica’s website
Advenica’s Collection and Use of Visitor Information
Advenica Clients use analysis services to obtain information regarding how Client Site Visitors to their Client Sites are interacting with such Client Sites (“Visitor Information”). These analysis services allow a Advenica Client to evaluate and potentially modify its Client Site based on its findings regarding Client Site Visitors use and interaction with the Client Site.
How Advenica Collects Visitor Information
Advenica may collect certain information about a visitor’s computer or mobile device, such as:
- Browser Information
- Operating System Information
- Mobile Device Information (e.g., device identifier, mobile operating system, etc.)
- Page Accessed
- Geographic Location
- Time of Visit
- Referring Site
- Application, or Service
Advenica May Collect Information Contained in the “Referring URL” For The Last Website Visited
If a Client Visitor navigates to a Client Site from another website, Advenica may receive certain information from the referring website (i.e., the last website the visitor visited before visiting the client’s website) as part of the Hypertext Transfer Protocol (“HTTP”) request. For example, if a Client Site Visitor navigates to a Client Site from a search engine, such as Google, Advenica may receive information contained in the referring URL for the Google search query, such as the terms the Client Visitor was searching for before visiting the respective Client Site. Advenica may use information contained in the referring URL to analyze and provide information to its Clients about the activities that led users to navigate to the applicable Client Site.
Advenica’s Disclosure of Visitor Information
Except as disclosed in Section II below, Advenica never sells or shares any Visitor Information with individuals or companies other than the specific Client from whose Client Site Advenica collected the Visitor Information.
This Visitor Information is provided to Clients in the form of aggregated reports and/or statistics that identify the collective behavior of Client Visitors to the Client’s Site. Clients will also have access to Recorded Interactions through the Analysis Service.
Transfers of personal data to countries outside of EU/EEA
Our use of certain services or recipients means that we sometimes transfer your personal data to a country outside the EU/EEA. In order to protect your personal data when we transfer them, we have checked that the European Commission has made a decision that the recipient country has an adequate level of protection or controlled that other basis for the transfer is applicable. You can get more information about these security measures by contacting us.
If you wish to opt out of Advenica collecting Visitor Information when you visit Client Sites, please see the Advenica Opt-out instructions. Please note that if you use a different computer or Internet browser than you used when opting out of Advenica’s Analysis Service, you will need to revisit the link above in order to reset your opt-out decision, in order for it to be effective.
II. Provisions applicable to both visitor and client information
Disclosure of Visitor Information and Client Information to Service Providers and Law Enforcement/Legal Process
Visitor Information and/or Client Information (including Personally Identifiable Information) may be shared with certain third-party companies and individuals that help facilitate technical aspects of the Advenica Service or perform functions related to the administration of Advenica, such as third parties that provide storage facilities for certain Visitor Information and Client Information collected and analyzed by Advenica. These third parties perform tasks on our behalf and are contractually obligated not to disclose or use Visitor Information or Client Information for any other purpose. However, Advenica is not responsible in the event that Personally Identifiable Information is disclosed at a result of a breach or security lapse at any such third party, or for such third party’s non-compliance with the foregoing requirements.
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. If you wish to opt out from analytics tracking, visit https://www.advenica.com/privacy-policy/opt-out
For More Information / Your Information Rights
You could also visit the website of Integritetsskyddsmyndigheten (imy.se) to learn more about GDPR and storage of data.
Updated as of August 11, 2023.